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| Resource: | Alban Institute (AL30507.0000) Never Call Them Jerks: Healthy Responses to Difficult Behavior |
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| Author: | Boers, Arthur | |
| Publisher: | Alban Inst., 1999 | |
| Length: | 147 pages | |
| Heading: | 070 — Conflict | |
| Subjects: | Alban Institute Books; Conflict | |
| # Copies: | 1 | |
| ISBN/ISSN: | 9781566992183 | |
| Description: | Conflict This book is essential for pastor's survival, as well as for a pastor's skillful leadership of a congregation. "Church members' difficult behavior can elicit naming, blaming, or shaming responses from a pastor. A much more creative approach is provided by this book. The author demonstrates how to deal with critics by turning them into teachers, increasing one's own self-awareness, and considering the whole system in which the criticism takes place. Neither authoritarianism nor appeasing are effective-'hard ball nor soft ball. ' Never call them Jerks is thorough, well researched, and well illustrated. The author's stories are useful sermon material. This is the best book I have read on this important subject-even better than the one I wrote on this topic!" |
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| Age Groups: | Adult (30-55); Adult (55+) |
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